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Our Policy

By using this website and booking any service, retreat or buying a product, you have read, understood and agreed to this policy.

All Online Sessions

These sessions are designed to provide support, guidance, and empowerment on your journey towards personal growth and well-being.

It's important to understand that our sessions are not a substitute for professional medical or psychological care. While we aim to create a safe and supportive environment for your exploration and growth, our services are complementary in nature and should not replace any prescribed treatments or therapies.

During our sessions, we may explore various techniques and practices aimed at promoting self-awareness, emotional healing, and personal development. However, it's essential to recognize that the effectiveness of these techniques may vary from person to person, and results are not guaranteed.

We do not diagnose or treat medical conditions, diseases, or psychological disorders. If you have concerns about your physical or mental health, we encourage you to seek guidance from a qualified healthcare professional.

Our approach to our sessions is holistic, addressing the mind, body, and spirit. We may explore energetic, emotional, and spiritual aspects of your well-being, with the goal of supporting your overall health and happiness.

By participating in our sessions, you acknowledge that you have read and understood this disclaimer, and you agree to take full responsibility for your well-being throughout the process.

Quantum Energy Work

Our Quantum Energy Work sessions utilise techniques that interact with the human energy field. This field holds imprints or distortions originating from past lives, patterns, birth trauma, early childhood events, or spiritual attachments. During these sessions, our focus is on shifting these patterns to promote higher awareness.

Sometimes, physical manifestations in our bodies are deeply imprinted or multilayered, requiring time for the physical sensation to follow, or indicating another energetic root cause. Regardless, it's important to understand that the purpose of Quantum Energy Work is not to directly address physical pains, nor do we guarantee their removal or relief. Instead, our main focus is on shadow work, illuminating unconscious patterns and integrating them into daily choices.

If you feel the need for physical or root cause repair, we highly recommend additional support for your body, such as Cellular Health. 

Our approach to Quantum Energy Work is rooted in empowerment rather than the mere removal of issues. We believe in giving back the keys of sovereignty, empowering a shift of awareness, and reclaiming personal agency.

By booking a session, you confirm that you have read and understood this disclaimer.

Cellular Health

The information on Cellular Health is not medical advice or a treatment plan and is intended for general education only. This content is not intended to diagnose or to treat any psychological or physical health condition, and nothing contained in the content should be misconstrued as such. The content should also not be used to self-diagnose or self-treat any mental health, medical, or physical condition. Our Cellular Health products are not a treatment or cure for any disease or medical condition. Statements made in this website are only intended for general education only.

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Retreats

Payment Policy:

In order to reserve your spot, choose one of the following four options:

 

  1. Full Payment (available for October 2025 & April 2026)

    • Pay in full and receive ALL THESE AMAZING FREE BONUSES (value of 500$):

    • Transportation from/to the airport

    • A 90minutes Quantum Energy Work Session (pre-retreat)

    • A 1:1 integration session (post-retreat)

    • 100$ voucher to gift your friend to join you in Peru

      2,500$ for 7 days
      3,500$ for 11 days​​

       

  2. 3 Payments (available for October 2025 & April 2026)
    Receive an extra gift of a Quantum Energy Work session​
    834$ x 3 for your 7-day package
    1,167$ x 3 for your 11-day package

     

  3. 6 payments (only available for April 2026)
    Book NOW and pay in 6 different instalments.
    417$ x 6 for your 7-day package
    584$ x 6 for your 11-day package

     

  4. Monthly Payments (available for October 2025 & April 2026)
    Tight on cash? No worries. We want to support you with monthly payments over 6 months for October 2025 and over 12 months for April 2026.
    October 2025:
    417$ x 6 for your 7-day package
    584$ x 6 for your 11-day package
    April 2026:
    209$ x 12 for your 7-day package
    292$ x 12 for your 11-day package

     

Installment Payment Policy:

  • Non-Refundable Payments: All payments, including installments, are non-refundable once paid. This policy helps ensure we can honor all commitments for the retreat experience. By choosing an installment plan, you agree to complete all scheduled payments in full.

  • Payment Schedule Adherence: Timely payments are essential to maintaining your reservation. For the 3-payment plan, each installment is due on its specified date, and for the 6-month payment plan, each monthly installment must be paid on time.

  • Late Payments and Reservation Cancellation: If any installment is missed or delayed, we reserve the right to cancel your reservation and reassign your spot to another participant. In such cases, payments made up to that point remain non-refundable. If you anticipate a delay, please contact us immediately to discuss options for keeping your reservation active.

  • Completion of Payments: All payments must be completed by the final due date according to your selected plan. Failure to complete the full payment as agreed will result in the cancellation of your reservation, and all payments made will be non-refundable.

  • Changes to Payment Plans: Once chosen, your payment plan cannot be changed without prior approval. However, if you’d like to make an additional payment beyond your monthly installment or cover the remaining balance early, please inform us, and we’ll adjust your plan accordingly. Please ensure your selected plan aligns with your financial circumstances.

  • Cancellation Policy: Your initial deposit is non-refundable. Any cancellation on your end will result in a total loss of the deposit.
     

-We are constantly aware of the climate in Peru and are paying close attention to updates as they become available. Rest assured, if Natalia Grace needs to cancel the retreat, your registration fees will be refunded in full.In the highly unlikely event that the retreat is canceled by Natalia Grace, your registration fees will be refunded in full.
-We reserve the right to cancel the trip if it does not meet the trip minimum (if we do so, your deposit will be refunded in full).

-Registration fees are listed in USD. You are responsible for any additional fees your financial institution may charge, such as foreign currency exchange fees. Contact us if you require assistance with your payment.

-Please note that this refund policy pertains to the registration fees you have paid to Natalia Grace for the event as described, and does not apply to your airfare and any miscellaneous costs.
 

Insurance & Other Travel Arrangements & Terms:
Natalia Grace does not provide any health insurance or travel insurance.
Travel arrangements and documentation, including visas, passports, flights and transportation, travel insurance, health insurance, COVID-19 testing, and policies regarding travel to and from Peru, and incidental expenses, are the responsibility of applicants/participants.

When purchasing airline tickets, we recommend you opt to include the optional insurance coverage for your tickets offered by most airlines.

Trip cancellation insurance is always recommended whenever making travel plans. While we do not endorse any particular provider, here are three insurance options for your consideration: WorldTrips, SafetyWing, or World Nomads.

Or, consider using a travel insurance broker, such as Insure My Trip.

-Natalia Grace and all associated organizers, facilitators, venue owners, and management are not responsible for any personal injury or illness.

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information. By attending our retreat and providing us with your personal information, you consent to the practices described in this policy.

1

We collect personal information provided by you during the registration process. This information may include, but is not limited to: Full name, Contact information (email address, phone number, mailing address), Date of birth, Gender, Emergency contact details, Health and dietary information.

2

We use the information collected for the following purposes:

  • To register you for the retreat and provide event-related information

  • To communicate with you regarding the retreat and related activities

  • To manage dietary restrictions, allergies, and special needs

  • To address medical emergencies during the retreat

  • To process payments and refunds

  • To improve our services and tailor the retreat experience to your needs

  • To meet legal and regulatory requirements

3

We may disclose your personal information to third parties only in the following circumstances:

  • To emergency personnel in the event of a medical emergency

  • To our payment processing partners for payment-related purposes

  • To comply with legal obligations or regulatory authorities

  • With your consent, for any other purpose

4

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We use secure and trusted third-party services for payment processing to ensure the security of your financial information.

5

You have the right to:

  • Review and update the personal information you have provided

  • Opt out of receiving promotional communications from us

  • Request the deletion of your personal information, subject to legal and regulatory requirements

6

We do not use cookies or tracking technologies on our website.

7

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any linked websites.

8

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on our website, and the date of the last revision will be indicated.

Terms & Conditions

Please read this agreement carefully before accessing or using the website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. The website is available only to individuals who are at least 18 years old.

No Professional Advice Disclaimer:

The information contained in or made available through this website (including but not limited to information shared on this retreat) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, financial, medical, psychological, or legal matters. In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention. We and our licensors or suppliers make no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through the Site. Neither we nor our partners, or any of their affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death. You alone are responsible and accountable for your decisions, actions and results in life, and by your use of the Sites, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance.

Guarantees Disclaimer:

We appreciate you joining us on this journey to Peru, and so we’ve taken every effort to ensure we accurately represent our events, classes, journeys, retreats and online classes, and their potential to help you grow spirituality, personally, and in your business. However, there is no guarantee that you will earn any money using such techniques, reach enlightenment, change your mental status, heal a terminal illness, or change anything in your life. Nothing on our website is a promise or guarantee of such changes. Your level of success in attaining similar results is dependent upon a number of factors including your skill, knowledge, ability, dedication, self-honesty, patience, openness, and tenacity. Because these factors differ according to individuals, we cannot guarantee your success. You alone are responsible for your actions and results in life and business. Any forward-looking statements outlined on our website are simply our opinion and thus are not guarantees or promises for actual outcomes. No guarantees are made that you will achieve any results from our ideas or models presented on our website, and we offer no professional legal, medical, psychological or financial advice.

Testimonials Disclaimer:

The personal experiences by testimonials on our website are not a guarantee of what you should expect to experience. Their results may or may not be typical, and your results or experiences, if any, will vary and there is a risk that you will not make any changes at all, or experience what you believe you should experience. Again, whatever changes in your life that you make as a result of our journeys, retreats, classes and videos is totally up to you based on the factors stated in the Guarantees Disclaimer above.

Intellectual Property:

Natalia Grace site and its original content, features and functionality are owned by Natalia Grace, and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any Natalia Grace or third-party trademarks.

Changes:

Natalia Grace reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Natalia Grace may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement. The latest change: Nov 16, 2024.

Disclaimer of Warranties:

The Website is provided “as is”. Natalia Grace and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Natalia Grace nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.

Limitation of Liability:

In no event will Natalia Grace, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Natalia Grace. under this agreement during the twelve (12) month period prior to the cause of action. Natalia Grace shall have no liability for any failure or delay due to matters beyond their reasonable control.

General Representation and Warranty

You represent and warrant that (i) your use of the Website will be in strict accordance with the Natalia Grace Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.

Indemnification:

You agree to indemnify and hold harmless Natalia Grace its contractors, and its licensors, and their respective employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.

© 2024 by Natalia Grace. Designed by Natalia Grace

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